Privacy Policy

PRIVACY POLICY

In accordance with the principles of lawfulness, fairness, and transparency, we provide you with this Privacy Policy.

1. Who is the Data Controller?

  • Entity: USA BULLPADEL LLC

  • Contact Email: customercare@bullpadel.us

2. Purpose of Data Processing

Depending on the category of the data subject, USA BULLPADEL LLC processes the information provided for the following purposes:

Data Subject Category Purpose of Processing
POTENTIAL CUSTOMERS Managing potential commercial and/or professional relationships; handling requests for information; resolving inquiries; and providing offers for services or products of interest.
CUSTOMERS Managing the ongoing commercial and/or professional relationship; providing offers for services or products of interest.
SUPPLIERS Managing the commercial and/or professional relationship.
CANDIDATES Managing the personnel recruitment and selection process.

3. Legal Basis for Processing

The legal basis for collecting and processing your personal information depends on your interaction with Bullpadel USA and applicable state and federal laws. For POTENTIAL CUSTOMERS, we process data based on the following:

  • Contractual Necessity: We process your information to take steps at your request prior to entering into a contract, such as providing quotes, processing order sheets, or delivering formal service offers.

  • Legitimate Business Interests: We process your data to fulfill our legitimate business interests, provided these do not override your fundamental rights. This includes responding to your inquiries, providing customer support, and ensuring the security and integrity of our Website.

  • Express Consent: Where required by law (such as for specialized marketing communications or the use of certain tracking technologies), we rely on your express opt-in consent. You have the right to withdraw this consent at any time by contacting us or using the "unsubscribe" link in our communications.

  • Legal Compliance: We may process your information when necessary to comply with a legal obligation, such as tax reporting or responding to a lawful subpoena.

The data requested is adequate, relevant, and strictly necessary. You are under no obligation to provide it; however, failure to communicate this data may affect the quality of the service or make it impossible to provide the service.

4. Data Retention

Your data will be stored for the minimum time necessary to ensure the correct provision of the service offered, as well as to meet any responsibilities derived from it and satisfy any other legal requirements.

5. Recipients of Data

USA BULLPADEL LLC will not disclose your data to any third party unless expressly informed. However, due to legal requirements or contractual necessity, data may be communicated to:

  • Banks and financial institutions: For the collection of fees for services contracted or products purchased.

  • Public Administrations: With jurisdiction over USA BULLPADEL LLC’s business sectors, as required by current regulations.

6. Your Rights

Data subjects may exercise the following rights regarding their personal data:

  • Right of Access: To request information on what personal data we hold.

  • Right to Rectification or Erasure: To correct inaccuracies or request data deletion.

  • Right to Object: To stop the processing of data for specific purposes.

  • Right to Restriction of Processing: To limit how your data is used.

  • Right to Data Portability: To receive your data in a structured, machine-readable format.

  • Right to not be subject to automated decision-making.

To exercise these rights, please send a written communication to our registered office or email us at customercare@bullpadel.us

7. Withdrawal of Consent

You have the right to withdraw your consent for any specific purpose at any time. This will not affect the lawfulness of the processing based on consent before its withdrawal.

8. Complaints

If you believe your data is not being processed correctly by USA BULLPADEL LLC, you may file a complaint with the appropriate data protection authority.

9. Security and Updates

We have adopted all necessary technical and organizational measures to safeguard the security of the personal data provided, preventing alteration, loss, or unauthorized access. While absolute security does not exist, we are committed to data protection.

Please inform us of any modifications to your personal information so we can keep our records up to date.

10. Confidentiality

All personnel involved in any phase of data processing will treat your information with the utmost care and confidentiality. We will not transfer or communicate your data to any third party except as provided by law or unless expressly authorized by the data subject.